Terms of service

Effective Date: 30 September 2026

Welcome to SYNCHE.

By accessing or using syncheworld.com, placing an order, or purchasing products from us, you agree to these Terms & Conditions.

Please read them carefully before using our website.

1. About SYNCHE

SYNCHE operates an online store offering games, toys, children's products and related merchandise.

For questions regarding our products, orders or services, you may contact us at:

Email: dhavikplus2024@gmail.com
Phone: +91 9321622532

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Interfere with website security or functionality
Copy, reproduce or commercially exploit website content without permission
Provide false or misleading information while placing an order

3. Product Information

We make reasonable efforts to display product descriptions, images, specifications, prices and other information accurately.

However:

Product colours may vary slightly depending on your device or screen.
Packaging, design or specifications may change due to manufacturer updates.
Minor differences between product images and the delivered product may occur.

If a product contains an important specification, age recommendation or safety instruction, customers should review the product description before purchasing.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit quantities available for purchase
Correct pricing or listing errors
Cancel an order where a product is unavailable
Cancel an order affected by an obvious technical or pricing error

If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.

5. Prices

Product prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during checkout or otherwise communicated before completion of the order.

We reserve the right to change prices without prior notice. A price change will not affect an order that has already been accepted and confirmed, except where an obvious technical or pricing error has occurred.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. We may contact you for verification or cancel an order where necessary.

We reserve the right to refuse or cancel an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Duplicate or abnormal orders
Incorrect customer information
Delivery restrictions
Other legitimate operational or legal reasons

7. Payment

Orders may be paid using the payment methods made available at checkout.

You agree to provide accurate payment and billing information.

Payment processing may be carried out through third-party payment service providers and may be subject to their terms and policies.

8. Shipping and Delivery

We will make reasonable efforts to dispatch orders within the estimated time communicated on the website or during checkout.

Delivery timelines may vary depending on:

Delivery location
Courier availability
Weather
Public holidays
Operational disruptions
Other circumstances beyond our reasonable control

A delivery estimate is not a guaranteed delivery date unless specifically stated otherwise.

Customers are responsible for providing a complete and accurate delivery address and contact information.

9. Returns, Refunds and Replacements

Returns, refunds and replacements are governed by our Return & Refund Policy, which forms part of these Terms & Conditions.

Please review that policy before placing an order.

10. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.

We may request:

Order number
Photographs or video of the product
Photographs of packaging
Description of the issue
Other information reasonably required to investigate the complaint

Where the claim is accepted, we may provide an appropriate remedy in accordance with our Return & Refund Policy and applicable law.

11. Intellectual Property

All website content, including logos, graphics, text, photographs, product descriptions, designs and other materials belonging to SYNCHE are protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute or commercially exploit our proprietary content without prior written permission.

Third-party trademarks and product names belong to their respective owners.

12. Promotions and Offers

Promotional offers may have separate terms and conditions, including:

Validity periods
Minimum order values
Product exclusions
Usage limits
Customer eligibility

Promotional offers cannot be combined unless expressly permitted.

13. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics tools and other technology providers.

Use of such services may be subject to the respective third party's terms and privacy policies.

14. Limitation of Liability

To the extent permitted by applicable law, SYNCHE shall not be responsible for losses arising from circumstances beyond our reasonable control, including interruptions to telecommunications networks, courier delays, natural events, technical failures or other events beyond our control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or remedies that cannot legally be excluded or limited.